JOB RESPONSIBILITIES

  • Ensure management and timely support of large, complex, & high-volume clients
  • Develop and maintain effective client relationships through frequent communications (email, phone calls, and in-person visits.)
  • Maintain all aspects of client project management to fulfill objectives on time
  • Interface daily with other teams in the organization (Research, Marketing, External Consulting Partners) in support of client objectives
  • Contribute to the development of the strategic direction designed to meet individual client sales goals
  • Manage client accounts with oversight from a Senior Consultant
  • Contribute to internal and external client strategy sessions
  • Prepare and review client status reports
  • Ensure client satisfaction and retention
  • Contribute to the development of account team members by way of education, mentoring and inclusion in a variety of client-based functions
  • Perform all other duties as assigned

PREFERRED TRAITS AND EDUCATION

  • Graduation from an accredited 4-year college or university
  • At least 3 years of experience with sales, business development, and/or working in public sector procurement
  • Proven ability to communicate, drive and deliver strategic initiatives
  • Proven account/project management skills
  • Excellent oral, written and presentation skills
  • Demonstrated leadership ability
  • Strong problem-solving skills with the ability to identify and execute process improvements
  • Demonstrated commitment to high quality client service interactions and consistent quality outputs – at least 3 years of client account management experience
  • Strong interpersonal, organization and time-management skills
  • Solid web based and computer skills, particularly CRM, internet and MS Office

To apply, send your resume to lmatisi@spartnerships.com. Include the job title in the subject line of the email.